Refund Policy
Last updated: June 30, 2026
Because TapAll products are personalised, please read how refunds, replacements, and shipping work.
1. Personalised products
Each card is printed/encoded with your details, so we cannot accept returns for change of mind once production has started.
2. Before production
If you cancel before we begin printing, you are eligible for a full refund. Contact us as soon as possible after ordering.
3. Damaged or defective items
If your product arrives damaged, defective, or not as ordered, contact us within 7 days with photos and we will replace it or refund you.
4. Digital profile
Your digital profile is included free and can be updated anytime — issues with it are fixed at no cost and are not separately refundable.
5. How refunds are processed
Approved refunds are returned to your original payment method, typically within 5–7 business days.
6. Shipping
We ship across India via tracked couriers (Blue Dart, Delhivery and others). Orders are usually delivered within 5–7 days of payment, including printing and programming; you get a tracking link once your order ships. Delivery timelines are estimates and may vary. Shipping fees, where applicable, are non-refundable except for our error.
This document is a general template for TapAll and not legal advice. Please have it reviewed by a qualified lawyer before launch. Questions? Email hello@tapall.in.